In our complex system of health care, certifications help to provide assurance of quality, safe and ethical conduct. Across industries, certification translates to confidence and trust, and is valued by consumers worldwide. Certification can help guide consumers to locate the most qualified service providers available. To that end, the Patient Advocate Certification Board (PACB) endorses certification (by examination) for all individuals in the field of patient advocacy.
Certification is one-part of a process called, “credentialing.” It focuses specifically on the individual and is an indication of current competence in the specialized area of patient advocacy practice. Passing the examination for Board Certified Patient Advocate creates and promotes competence and professionalism in the field of patient advocacy, provides formal recognition on behalf of practicing patient advocates and enhances consumer safety, ensuring patients have a voice in their care.